Unlocking Digital Efficiency: Concept Bespoke Interiors

Concept Bespoke Interiors, a London-based construction company, renowned for delivering luxury homes with an emphasis on bespoke services, recognised the need to innovate their documentation process. They sought a digital solution to replace their traditional paper-based system.

“Whilst everything that is new requires time to adopt, the team at SymTerra have been quick to provide support whenever called upon, and they have been instrumental in helping us to put in place more efficient administrative practices to cover our every day site & project activities.”

Richard Carlow, Construction Director at Concept Bespoke Interiors

Results

A smooth shift from paper to digital, enhancing record-keeping accuracy and accessibility.

Digital Transformation

A lot less paper was produced and CBI digitised the handover experience!

Reduced Environmental Impact

Bespoke dashboards tailored to meet CBI’s specific needs, showcasing the flexibility and collaborative potential of SymTerra.

Improved Reporting

Solution Implementation

Partnering with SymTerra, CBI streamlined their operations.

The Form Builder feature helped CBI to convert many of their standard Health & Safety (H&S) forms on SymTerra, leading to the generation of over 1000 documents in the first year.

Key Achievements

Streamlining the documentation processes yielded substantial time and cost savings.

The daily digest email feature of SymTerra provides a comprehensive summary of updates at 6 AM daily, keeping management constantly informed and enhancing decision-making.

Additionally, the collaboration between CBI and SymTerra in crafting unique dashboards using PowerBI showcased CBI's expertise in creating custom solutions that cater to their unique needs.

CBI actively engaged with SymTerra to provide invaluable feedback and suggestions, including adding additional question types onto the Form Builder. These were built and integrated into SymTerra’s form builder, further enhancing the platform's functionality and user experience. Most importantly, it allowed CBI to continue to expand the usage.

Conclusion

The collaboration between Concept Bespoke Interiors and SymTerra exemplifies the transformative potential of digital tools in the construction sector. By leveraging SymTerra's innovative features, particularly the Form Builder, CBI not only enhanced operational efficiency but also contributed to the platform’s evolution, embodying a true partnership aimed at fostering digital transformation in the construction industry.

As seen in…

Project teams of all sizes are using SymTerra to change their projects for the better. And we have the case studies to prove it.

“The construction teams at Blue Sky Building use SymTerra because it provides an excellent way to report and communicate on site. Information is easily searchable and available long after the project is completed. The management team like SymTerra because it frees up project staff and gets boots on the ground rather than being in the site office completing daily paper work. It is used to document the full project life cycle from preconstruction through to construction management and project management.”

James Daniel, IT Manager, Blue Sky Building

“With previous systems, we took photos on one platform and allocated the activity to the engineer on another for comments from site. We would then have to merge the data on to a word document copying text and adding photos to share with the client or other teams. This was time consuming and meant we'd have to limit or loose data, photos or miss information. With SymTerra, all info/photos are in one place to view/document making data sharing simple without having to transfer from multiple systems.”

Joe Taylor, Operations Manager, Lanes Group

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