SymTerra vs WhatsApp

While WhatsApp is great for casual chats with friends and family, it isn’t a suitable option for handling your site and project communications.

We hate to break this to you, but if you’re using WhatsApp to manage your site communications, you’re doing it wrong.

WhatsApp is a great communication app built for family and friends. However, WhatsApp is for casual chit-chat, organising stag dos and pretending to laugh at six month old memes sent to you by elderly relatives. It isn’t suitable for your site communication and project reporting.

Rethinking Communication in Construction: Beyond WhatsApp…

In construction, communication is pivotal. However, the reliance on popular messaging apps like WhatsApp may not be the best fit for the industry's unique demands.

The Limitations of WhatsApp:

WhatsApp, while user-friendly and familiar, presents several challenges in a construction context:

  1. Lack of Structured Data: WhatsApp falls short in organising information methodically, crucial for construction projects.

  2. Data Retrieval Issues: Finding specific information from past conversations can be a tedious task.

  3. Increased Administrative Time: Managing communications on WhatsApp can be time-consuming and inefficient.

  4. Risk of Data Loss: The possibility of losing vital information due to phone loss or app malfunctions is significant.

  5. GDPR Compliance Concerns: WhatsApp's adherence to GDPR standards is questionable, posing a risk for businesses in terms of data privacy.

  6. Unprofessional Reports: Client reports generated from WhatsApp data may lack professionalism.

  7. Inefficient Communication: Without integration into project management systems, WhatsApp communications can lead to misunderstandings and delays.

  8. Missed Learning Opportunities: WhatsApp does not facilitate long-term learning from project data.

  9. No Dashboards!

Read our WhatsApp article featured in BIM Plus:

Consumer messaging apps among project teams: thumbs up or thumbs down?

WhatsApp vs SymTerra Example showing why in construction and utilities SymTerra is better.

A Better Alternative

Tools like SymTerra offer a tailored solution for construction communication. With features designed for project management, SymTerra ensures:

  • Structured and secure data handling.

  • Seamless integration with project management systems.

  • Professional reporting capabilities.

  • Compliance with GDPR and other data protection standards.

  • Efficient and effective communication among stakeholders.

While WhatsApp has its merits in general communication, construction project management requires a more robust, integrated approach. SymTerra fills this gap, providing a specialised communication platform that aligns with the industry's specific needs.

Here’s why you should be using SymTerra and not WhatsApp

Record progress for now and the future

WhatsApp won’t allow you to easily access and download all you images and videos across projects, SymTerra does.

Search by area and see every photo and video connected to that location, asset or activity. Perfect for client progress updates and end of month reporting.

Never run out of space, never lose important information.

Say goodbye to the papertrail

WhatsApp won’t allow you to build bespoke branded forms, SymTerra does.

Create forms and surveys that your people actually enjoy (or at least don’t completely hate) answering. 

SymTerra Form Builder Screen Example.

WhatsApp can’t digitise your reporting and real-time dashboards. SymTerra can.

SymTerra Dashboard Examples including Power BI and Looker

SymTerra’s mobile app means it’s easy for teams on the ground to capture what’s required for you to report against. And whatever you capture, you can report against!

We build your bespoke dashboards on either Power BI or Looker Studio. OR, we give you access to your data for you to transform your datasets into intuitive, actionable insights.

We are committed to open data standards and that it’s your data!

Seamless syncing

WhatsApp wont automatically sync with your internal systems, SymTerra will.

WhatsApp wont automatically sync with your internal systems, SymTerra will.

Create Site Reports with SymTerra and they’ll auto sync to your internal systems.

So long, double entry

SymTerra integrates with your other software tools, acting as a data pipeline from site. WhatsApp doesn’t!

SymTerra integrates with One Drive, acting as a data pipeline from site.
SymTerra integrates with Teams, acting as a data pipeline from site.
SymTerra integrates with Outlook, acting as a data pipeline from site.
SymTerra integrates with PowerBI, acting as a data pipeline from site.
SymTerra integrates with SharePoint, acting as a data pipeline from site.
SymTerra integrates with Looker Studio to build your dashboards and help visualise your project data.
SymTerra's integration with ACC allows users to integrate their Autodesk ACC to move their files across from their updates in SymTerra to ACC's Files system.

Want to see how SymTerra can transform site communication and project reporting for your business?