SymTerra is built to simplify communication for onsite project teams and a key example of this is through the story of George Palmer. George has decades of construction experience under his belt, however, was initially reluctant to adopt SymTerra as several digital tools had already been tried. As George began using SymTerra, his initial hesitation gave way to increased engagement. He found the app straightforward and the user interface easy to use, which simplified his record-keeping and enhanced real-time communication with the office. He even became the first SymTerra user to create over 2,000 updates!